CHARGEBACK POLICY- Credit Card Fraud

PLEASE READ CAREFULLY

At PacoRogiene HOME, we do not tolerate credit card fraud. No expense will be spared and all fraud without exception will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee downtime, and loss of revenues.


PacoRogiene HOME, also considers credit card chargebacks PayPal Checkout or Google Checkout disputes to be fraud if you made no reasonable effort to notify us that a problem existed and allow us considerable time to resolve or clarify the matter.

All frivolous chargebacks not only costs our employees time away from our usual and customary matters of conducting normal business but costs us money, therefore:


YOU AGREE that if you choose to do business with PacoRogiene HOME, and file a dispute/claim or chargeback with your credit card company for a situation that contradicts our terms & conditions which you agree to when placing your order OR has not allotted us sufficient time to acknowledge, confirm, and research the situation; and as of any result, you do not win the chargeback argument or the dispute/claims you agree to pay us $150.00 for our time responding to the matter. You authorize us to charge this amount to your credit card. If this charge is rejected, PacoRogiene HOME will peruse legal action to recoup losses for our time associated with responding to the chargeback and or dispute/claim in addition to any other fees explained below.

In the event that you win the chargeback with your credit card company, and have not returned our certificate or have submitted it to the Court, PacoRogiene HOME, will attempt to recover fraudulently disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a return of the certificate as settlement for the debt and will only accept payment in full.

Note: The customer must return the certificate obtained, and must not have used it or filed it with a Court, before attempting a chargeback.

CEASE AND DESIST

The client understands and is hereby notified that once a chargeback, dispute/claim, or legal action is taken; all communication whether it be via email, telephone, internet, or U.S. mail with PacoRogiene HOME, will cease and desist.

RIGHT TO REFUSE A CLIENT


As a side note, management reserves the right to cancel an order and/or issue a refund, and pursue legal action against any customer who is deemed hostile. Hostile customers are those who initiate chargebacks or dispute/claims without valid cause (particularly after the receipt of certificate), threaten/harass staff members in person, over the phone, internet, or email, and those who attempt to slander and/or commits acts of libel against PacoRogiene HOME, and all divisions thereunder.

We are not interested in legal battles, but we are prepared to take them on when necessary.


LEGAL: You agree via your conducting business with PacoRogiene HOME, that any legal action resulting from any transaction will be guided by the laws of and take place in the PacoRogiene HOME home state of New York. You agree to reimburse us or any representative we may appoint for any legal expenses your actions may make us incur. We take fraud seriously. If any provision of this Agreement is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The waiver of a breach hereunder does not waive any other or subsequent breach.

PLEASE NOTE OUR POLICY ON CHARGEBACK

  • Customer understands that Company does not tolerate fraudulent chargebacks or frivolous disputes/claims and will proceed to collect by any means necessary.
  • Customer is responsible for chargeback fees consisting of attorney's fees, fees for collection agencies, or third party intervention if client fraudulently charges back or does not pay monies owed.
  • If the Customer charges back fraudulently, the client will owe charge back fees plus the amount owed. 
  • Company will report any outstanding balances to the three major credit bureaus (Equifax, Experian, Trans Union.) as a delinquent collection account. 
  • Company will have the incident reported to anti-fraud databases, which will attempt to prevent any further purchases on the Internet.

Stolen Credit Card Purchases

We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.